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Terms Of Use

Last Updated: 1st January 2025

Welcome to ASK-LUMOS (“Website”). These Terms of Use (“Terms”) govern your use of our website located at https://ask-lumos.com (“Site”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

  1. Acceptance of Terms

By accessing or using ASK-LUMOS, you confirm that you have read, understood, and agree to comply with these Terms. We may update these Terms from time to time, and it is your responsibility to review them periodically.

  1. Services Provided

ASK-LUMOS provides digital marketing consulting and related services. Any advice or information provided on this Site is for informational purposes only and does not constitute professional legal or financial advice.

  1. User Responsibilities

By using this Site, you agree that you will:

  • Use the Site for lawful purposes only.
  • Not engage in any fraudulent, abusive, or otherwise harmful activity.
  • Not attempt to hack, disrupt, or interfere with the Site’s functionality.
  • Provide accurate and truthful information when required.
  1. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, and trademarks, is the property of ASK-LUMOS or its licensors and is protected by intellectual property laws. You may not use, copy, distribute, or modify any content without our prior written consent.

  1. User-Generated Content

If you submit any content (e.g., comments, feedback, or testimonials), you grant ASK-LUMOS a non-exclusive, royalty-free, worldwide license to use, modify, and distribute that content.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external websites.

  1. Limitation of Liability

To the maximum extent permitted by law, ASK-LUMOS shall not be liable for any damages resulting from the use of our Site, including but not limited to indirect, incidental, or consequential damages.

  1. Indemnification

You agree to indemnify and hold ASK-LUMOS, its affiliates, officers, and employees harmless from any claims, damages, or legal actions arising from your use of the Site.

  1. Termination

We reserve the right to terminate or restrict your access to the Site at any time, without notice, for any violation of these Terms.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.

  1. Contact Information

If you have any questions about these Terms, please contact us at Hello@ask-lumos.com.

Privacy & Cookies

Effective Date: 1st January 2025

  1. Introduction
    Ask Lumos (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website https://ask-lumos.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. By using our Website, you consent to the practices described in this policy.
  2. Information We Collect
    We may collect and process the following types of personal information:
  • Personal Identification Information: Name, email address, phone number, company name, and job title.
  • Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
  • Marketing and Communications Data: Preferences for receiving marketing materials and communication preferences.
  • Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.
  1. How We Use Your Information
    We use the information we collect for the following purposes:
  • To provide, operate, and maintain our Website.
  • To communicate with you, including responding to inquiries and sending updates.
  • To improve user experience by analyzing Website usage.
  • To send promotional content, newsletters, and marketing materials (with your consent).
  • To comply with legal obligations and enforce our terms and policies.
  1. How We Share Your Information
    We do not sell, trade, or rent your personal information. However, we may share information with:
  • Service Providers: Third-party vendors who help us operate our Website and services.
  • Legal Compliance: Authorities, if required to comply with legal obligations or protect our rights.
  • Business Transfers: In connection with a merger, sale, or acquisition of our business.
  1. Cookies and Tracking Technologies
    We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our Website.
  2. Third-Party Links
    Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
  3. Data Security
    We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
  4. Your Rights
    Depending on your location, you may have the following rights regarding your personal data:
  • Access, correct, or delete your data.
  • Object to processing for marketing purposes.
  • Withdraw consent for data processing.

To exercise these rights, contact us at hello@ask-lumos.com.

  1. Changes to This Policy
    We may update this Privacy Policy periodically. We encourage you to review it regularly for changes.
  2. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:

ASK-LUMOS
hello@ask-lumos.com
https://ask-lumos.com

Thank you for trusting ASK-LUMOS with your information.

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